From new lead to booked job, automatically
Dorian works like a tireless front-desk person who answers instantly, qualifies every lead, and follows up until they book, so you can stay on the tools.
1. A lead arrives
A customer fills out your website form, messages your WhatsApp, or calls and does not get through. Dorian picks it up the instant it happens, day or night.
2. Dorian replies in seconds
It sends a warm, on-brand first message, then asks what they need, where they are, and when works best, answering their questions like your sharpest front-desk person.
3. You get alerted to hot leads
When someone is ready to book, Dorian pings you on your own WhatsApp or phone with the details already collected, so you can jump in at exactly the right moment.
4. Quiet leads get followed up
Leads who go quiet are gently nudged on a smart schedule until they reply, book, or opt out. No lead is ever forgotten, and nothing slips through the cracks.
A few things people ask
How does Dorian reply so fast?+
Dorian watches your lead channels continuously and responds automatically the moment a lead comes in, usually within about a minute, without you doing anything.
What does it ask a new lead?+
You set the questions once (for example: what service, what address or area, and when works best). Dorian collects them naturally in conversation and hands you a qualified lead.
Where do hot-lead alerts go?+
To your own WhatsApp or phone number. You decide the destination in settings, so you never miss a ready-to-book customer.
Can a human take over the conversation?+
Yes. The moment you jump into a conversation, Dorian steps back and stays quiet, so you are always in control.